Legal
Privacy Policy
Effective date: 1 January 2024 · Last updated: 17 June 2026
Pixel Pro Solution ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at pixelprosolution.com or engage our services.
1. Information We Collect
- Personal Information: When you contact us, request a quote, or fill out a form on our website, we may collect your name, email address, phone number, company name, and project details.
- Usage Data: We automatically collect information about how you interact with our website, including your IP address, browser type, pages visited, time spent on pages, and referring URLs.
- Communications: We retain records of correspondence when you contact us via email, WhatsApp, or our contact form.
2. How We Use Your Information
- To respond to your enquiries and provide the services you have requested.
- To send project updates, invoices, and communications related to your engagement with us.
- To improve our website, services, and user experience based on usage patterns.
- To send occasional marketing communications — only if you have opted in. You may unsubscribe at any time.
- To comply with legal obligations and protect our legitimate business interests.
3. How We Share Your Information
- We do not sell, trade, or rent your personal information to third parties.
- We may share data with trusted service providers (e.g. hosting providers, analytics platforms, payment processors) who assist us in operating our website and delivering services — bound by confidentiality agreements.
- We may disclose information if required by law or in response to valid legal processes.
4. Data Retention
- We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.
- Client project data is retained for a minimum of 3 years for business record-keeping purposes.
- You may request deletion of your data at any time by contacting us at info@pixelprosolution.com.
5. Cookies
- Our website uses cookies to enhance your browsing experience and analyse site traffic. Please refer to our Cookie Policy for full details.
- You can control cookie preferences through your browser settings at any time.
6. Third-Party Links
- Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
7. Data Security
- We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
- While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.
8. Your Rights
- You have the right to access, correct, or request deletion of your personal data at any time.
- You may object to or restrict certain processing of your data.
- To exercise any of these rights, contact us at info@pixelprosolution.com and we will respond within 30 days.
9. Changes to This Policy
- We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date.
10. Contact Us
- If you have any questions about this Privacy Policy, please contact us:
- Pixel Pro Solution · 5/1266E, 1st Floor, SVM Complex, Wayanad Rd, East Nadakkave, Nadakkave, Kozhikode, Kerala 673006
- Email: info@pixelprosolution.com · Phone: +91 77360 32571